Our policy lasts 7 days from the date of delivery of product. Any claims after 7 days from the date of delivery, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be damaged when you received it. It must also be in the original packaging.

Gift Cards are not eligible for refund.

To complete your return, we require a receipt or proof of purchase.

Any inside product missing/damaged in the box at the time of receipt of product, partial refund shall be granted or the product will be refund/replaced. The valuation for the partial refund is solely at the discretion of the Lifeiscool Media Pvt. Ltd.,

REFUNDS (if applicable)

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
When returning a gift, an Upahãra Merchandise Credit Gift Card will be issued to the gift recipient for the amount of the returned merchandise. The card can be used for purchases from Upahãra.

Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at contact

If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.

To return your product, Please contact at
127 Sector 37C Chandigarh 160036

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.